eXpand is a web solution that allows you to manage your company’s phone system, call center, messages and chat, among others, in a unified and centralized way.
It enables you to manage all your branches and to provide mobility to your employees, who may work remotely.
You can use a computer, a tablet or a smartphone to instantly supervise communications with your customers and employees’ performance through reports, recordings and monitoring.
It interacts easily with your company’s CRM, ERP or database, thus improving customer service, reducing costs and increasing productivity.
eXpand can be integrated to or replace products such as Avaya, Cisco, Nortel, Nec, while offering higher flexibility and features with lower investment and expenses.
Our excellent team is focused on technical support and the development of new solutions. Our clients are corporations in the financial, health, insurance, tourism, entertainment and retail sectors, among others.
